Loyalty Points - Support Center - Hookah Hub

Our free Loyalty Rewards Points program is all about saving you money! Better still there's no need to sign-up as you're automatically registered the first time you place an order. As an exclusive member you'll collect 1 point for every dollar you spend. The more points you collect, the more money you save. And best of all earning points is easy!

Frequently Asked Questions

• How do I earn points?
  • Simply by making purchases at Hookah Hub you earn 1 point for every dollar you spend!  Collect 100 points and save $1.00 on your next order!
• I returned an item will the points be deducted from my account?
  • Yes. The points earned for the purchase of an item are deducted if the product is returned.
• How do I redeem points I've earned?
  • Redeeming points is easy! Just shop as you normally would. During the checkout process, you'll see an option to apply your points to the current order. Fill in the box and the discount will applied instantly!
• This sounds great but what's the fine print?
  • Points may only be earned or applied for orders originating from the Hookah Hub web site.
  • Customers must choose to apply point discounts to orders during the checkout process.
  • We are unable to apply point discounts to orders after they are submitted for processing and shipment.
  • This program is void where prohibited by law.
  • Points are not redeemable for cash.
  • Hookah Hub reserves the right to modify or cancel this program at any time and without cause or notice.