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Canadian Orders

 

"For any Canadians out there wondering if they should order from the Hookah Hub just let me say DO IT!. The service, follow up, and the shipping was superb."
– Steve Baker  

 

USPS

UPS & FedEx

Recommended? Yes
Chance of Duties Low / 20%-30%
Shipping Cost Higher
Delivery Time Slower
Tracking Info Limited
Customer Service Limited
Refused Orders Free Return
Recommended? No
Chance of Duties High / 90%-95%
Shipping Cost Lower
Delivery Time Faster
Tracking Info Detailed
Customer Service Excellent
Refused Orders Return Fees

 

General Canadian Shipping Info

We've been shipping to Canada since 2004 and we've gained a lot of experience over the years. We use this extensive experience to help our Canadian customers make an informed buying decision.

We offer our valued Canadian customers several fast and affordable shipping methods to Canada such as USPS (United States Postal Service), UPS (United Parcel Service) and FedEx (Federal Express)

We always recommend Canadians choose USPS as their shipping method. With USPS there is less chance of paying duties, taxes and/or tariffs. However there are no guarantees as Canada Customs makes this decision.

 

Important Customs & Duties Info

  • Canadians are not permitted to import tobacco into Canada as a gift. Therefore we cannot do this as it could get your package confiscated by Canada Customs. You can learn more online at Canada Post and at Canada Customs.
  • Please note that Canada Customs is a Canadian government agency so naturally we have no control over their policies and/or procedures. Therefore any potential Canada Customs issues such as processing delays, duties and/or taxes are between the customer and Canada Customs. You may contact Canada Customs (Canada Border Services Agency) by visiting their site here.
  • All products are sold, stored and shipped from our warehouse in Georgia, USA.
  • Please note all prices are in US dollars.

 

Tips & Tricks For Canadians

  • We don't recommend ordering more than 300g in total tobacco weight for Canadian orders; including any included free tobacco. If you order more than this you are far more likely to draw attention to your order and therefore be charged tobacco duties/fees which are around $300/kg (CAD).
  • If you need more than 300g of tobacco it would be advisable to order separate smaller (300g or less) tobacco orders than one large (500g or more) tobacco order for the above reasons.
  • Even if Canada Customs charges duties on imported tobacco you'll save money over buying it in Canada. The reason for this is the average price for a 50g pack of hookah tobacco in Canada is between $25-$30. We sell this same amount of tobacco for around $2.50 to $3.00; which is around 90% less than buying it Canada.
  • Please note that once an order enters Canada then tracking the package at CanadaPost.com will provide you with much more tracking information than USPS.com.

 

Estimate Canadian Shipping Rates

  • When ordering only 1 product:
    • Click the "Estimate Shipping" tab on any product page and enter your shipping information.
  • When ordering 2 or more products:
    • Add all the desired products to your shopping cart.
    • View the shopping cart page.
    • Enter your shipping information where it says "Calculate shipping cost"
  • Please note we do not make money on shipping nor do we charge handling fees.
  • If you ever have any questions, comments or suggestions please email us or call us toll free at 1-888-212-7377.

 

Detailed Customs & Duties Info

Most imported goods into Canada are subject to the Goods and Services Tax (GST) of 5%. The GST is calculated after customs duties have been applied.

All applicable Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST) will be charged. The provincial retail sales tax rates vary from province to province as do the goods and services to which the tax is applied and the way the tax is applied.

In Canadian provinces with a Harmonized Sales Tax (HST) (New Brunswick, Nova Scotia, and Newfoundland and Labrador, Ontario and British Columbia), you'll be charged the HST, rather than separate GST and provincial sales tax.

  • HookahHub.com is not responsible or liable for information provided about duties, taxes or tariffs. This is solely the customers responsibility. 
  • For duty, tax and/or tariff information please visit the Canada Border Services Agency (CBSA) site online.
  • To find out what taxes are charged per province you may visit Wikipedia.

 

Provincial Taxes & Duties

  • PST - Manitoba, Prince Edward Island, Saskatchewan
  • GST - Alberta, Northwest Territories, Yukon, Nunavut, Manitoba, Prince Edward Island, Quebec, Saskatchewan
  • HST - New Brunswick, Nova Scotia, and Newfoundland and Labrador, Ontario and British Columbia
  • QST - Quebec

 

Shipping Carrier Brokerage Fees

Generally most imported goods into Canada are subject to a brokerage fee charged by the shipping carrier (UPS, FedEx, USPS/Canada Post).

The UPS and FedEx brokerage fees are based upon the total value of the goods being imported. The USPS/Canada Post brokerage fee is a flat rate of $5.00 ($8.00 for Priority Post).



 

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