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I got my hookah in the mail in three days, however the base was broken! I called HookahHub and they sent me a new one in 2 days! This company is greatt!!
Ordered from Canada and got the package in one week (without a hitch) which I was quite pleased about. They also threw in a bunch of free samples which I wasn't expecting at all so thanks! It is unfortunate to have to pay a fair bit for shipping, but like they say on their site, it still works out to be much cheaper than buying shisha here. I will definitely be ordering from you guys again!
The hooka i ordered was perfect, it was shipped well protected even came with a pretty sweet carrying bag, tongs and mouth piece tips which i didnt know were comming with. Also got all my flavors of tobacco 10 ordered and they included the october special extra 6 flavors and didnt repeat the flavors for a nice variety! A+ company to order your hookah from. Box was descrete too so my girlfriend didnt know what it was i got for her!
It is better than the picture. The flavors are great. The first one I tried was grahm crackers. The entire house actually smells like them.
Should be a higher rating than Excellent!

When there was an error in my order, they upgraded my shipping got my order the very next day! It was wonderful and the products are high quality, will definitely be a frequent customer!
When there was an error on my order, customer support took care of it right away. There no 1 priority is customer satisfaction. Thanks
Although I've smoked from a hookah before, I've never set up one before. Thanks to Hookah Hub, I was able to set up my hookah the very moment it showed up at my door. The instructions and links on the website gave me all the information I need to carry on with my hookah lifestyle.My Catalyst Hookah and everything that came with it are absolutely perfect. I'll be using it for as long as I possibly can.
at first they had trouble with my order but the guest service was amazing they went above and beyond to fixed my order and through in a few extra things for my trouble and then over night it to me. when i got it it was perfect everything wrapped very nice and the products were amazing i give hookah hub 5 stars and 2 thumbs up. very impressed and will be a regular shopper... thanks guys and i definitely recommend them to new buyers...
i got my hookah very fast. the product was of great quality. the only down side was that the stem had broken in shipping. i notified them and the mailed me a new stem free of charge!!! there costomer service is sooo great! there product is great. awsome awsome. buyting everything i need from them
Just got my hookah today am i'm very pleased with everything I got. Thanks for the 6 free samples too! You went above and beyond my expectations.
On my first order I messed up and picked the worng shipping. I phoned their customer service and they were very very helpfull. They did what they needed to do and they are full of advice.
Just got my medium hookah; thrilled with quality of hookah and included accessories, especially the bag.
I ordered on monday and got it on friday i love the service the chai shisha is the best and also the margarita im definetly ordering from this site again
Ordered my hookah a month ago and it was fine until a week ago. The Part where the hose went into was really loose in the stem. I emailed the company and they Fedexed me a new part at no extra cost to me. Awesome customer service. Thanks!
When I made a mistake, their customer support worked promptly to help me fix it.
Received my beautiful Hookah Pipe today!! It is gorgeous!! Excellent service, fast delivery, perfect quality purchase!! Thank you
Just wonderful fast service and beautiful hookah!!!! I was missing a little rubber piece and I wrote to let them know and within minutes I was emailed back and they took care of everything so quickly!!! I really am pleased with the people and the company, they respect there customers!!!! I will only purchase from this company from now on!!!!!! :)
Fast service, great value. Received more than what I expected, and for cheaper than if I had bought locally in Canada.
I would like to mention how amazed at the fabulous service I received from this company. Whenever I want anymore hookahs or if anyone I know wants one... I will definitely give them this website to order from because it can't get any better than this service, value and appreciation. Thank you so much...i am very much appreciated.
This Is my very first hookah and I say it's the best one yet. Very fast shipping and the feel of the hookah is great. All my questions were answered in a timely fashion and I was overall happy with my hookah plus the extra 6 samples I received I will do business with you guys again.. I love my hookah I can't stop smoking it thanks guys
Newbie to the hookah here and this place is now my goto source for my smoke. there was a error that benifited me and they respected there mistake they shipped fast and decreetly. prices are awsome and there was even a few extra samples thrown in... infact recived the order today and im ordering some more. A+++
Thank you so much, I really appreciate the amazing customer service you have provided! I have made sure to recommend you to several friends and I will continue to do so. Thanks again
Quick shipping and great product! Very very happy with the service.
ordered my first hookah from here Tuesday got it today is great the videos on this site really helped was real easy to setup and i love it already the tobacco and all the gifts you get makes it even better
The hookah I ordered (Genie Bubble Modern Hookah Pipe 13) is of excellent quality. The customer service I have received with HookahHub is top notch. I will be ordering from here again.
Thank you so much! You guys are great! The shipping was quick and the service is faboulous. Thank you so much....I greatly appreciate this from you guys. I will definitely recommend this to my friends and family because they all love the hookahs :)
Ordered a Mini Zen 10" Hookah, received it 2 days later exactly. I was very surprised to see that it came with a traveling bag, a bunch of free shisha, bag of coals, a vortex bowl, and just an outright nice quality hookah. All of my friends were amazed when I told them that I only spent $25 on everything excluding shipping. All of my expectations were met, thank you Hookah Hub!
wow nice hookah and nice freebees super fast shipping great seller
Awesome! The staff was very nice about fixing my address error on my part and I received my 1st hookah in 2 days! Totally worth the price and the extra goodies added by the staff was a nice surprise! I was so glad to get a Vortex Bowl on this very basic hookah which I wasn't expecting. I will definitely shop here for all of my hookah needs!
I'm at a loss for words!! The hookah came within days of me ordering it and I'm in Canada!! I was soo amazed. They solved an issue I had the next day and everything is now a okay. I can't believe they are so nice and quick about everything!! I definitely recommend Hookah Hub. I will be buying here in the future!! Thankss!!
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