at first they had trouble with my order but the guest service was amazing they went above and beyond to fixed my order and through in a few extra things for my trouble and then over night it to me. when i got it it was perfect everything wrapped very nice and the products were amazing i give hookah hub 5 stars and 2 thumbs up. very impressed and will be a regular shopper... thanks guys and i definitely recommend them to new buyers...
fredrick greene07/29/2010, 03:55 PM
i got my hookah very fast. the product was of great quality. the only down side was that the stem had broken in shipping. i notified them and the mailed me a new stem free of charge!!! there costomer service is sooo great! there product is great. awsome awsome. buyting everything i need from them
Cameron Blanke07/26/2010, 11:50 PM
Just got my hookah today am i'm very pleased with everything I got. Thanks for the 6 free samples too! You went above and beyond my expectations.
soni diaz06/29/2010, 11:38 AM
On my first order I messed up and picked the worng shipping. I phoned their customer service and they were very very helpfull. They did what they needed to do and they are full of advice.
Justin A06/23/2010, 07:24 AM
Just got my medium hookah; thrilled with quality of hookah and included accessories, especially the bag.
Scott Holman06/09/2010, 01:01 PM
I ordered on monday and got it on friday i love the service the chai shisha is the best and also the margarita im definetly ordering from this site again
yessica06/05/2010, 02:36 PM
Ordered my hookah a month ago and it was fine until a week ago. The Part where the hose went into was really loose in the stem. I emailed the company and they Fedexed me a new part at no extra cost to me. Awesome customer service. Thanks!
Austin H06/02/2010, 07:34 AM
When I made a mistake, their customer support worked promptly to help me fix it.
Alex E05/12/2010, 10:17 AM
Received my beautiful Hookah Pipe today!! It is gorgeous!! Excellent service, fast delivery, perfect quality purchase!! Thank you
Patricia R04/30/2010, 08:26 PM
Just wonderful fast service and beautiful hookah!!!! I was missing a little rubber piece and I wrote to let them know and within minutes I was emailed back and they took care of everything so quickly!!! I really am pleased with the people and the company, they respect there customers!!!! I will only purchase from this company from now on!!!!!! :)
gypsymichele04/27/2010, 11:35 AM
Fast service, great value. Received more than what I expected, and for cheaper than if I had bought locally in Canada.
Derek04/23/2010, 02:16 AM
I would like to mention how amazed at the fabulous service I received from this company. Whenever I want anymore hookahs or if anyone I know wants one... I will definitely give them this website to order from because it can't get any better than this service, value and appreciation. Thank you so much...i am very much appreciated.
Leila04/18/2010, 12:07 AM
This Is my very first hookah and I say it's the best one yet. Very fast shipping and the feel of the hookah is great. All my questions were answered in a timely fashion and I was overall happy with my hookah plus the extra 6 samples I received I will do business with you guys again.. I love my hookah I can't stop smoking it thanks guys
Jazmine brown04/17/2010, 09:15 PM
Newbie to the hookah here and this place is now my goto source for my smoke. there was a error that benifited me and they respected there mistake they shipped fast and decreetly. prices are awsome and there was even a few extra samples thrown in... infact recived the order today and im ordering some more. A+++
Alex U04/16/2010, 11:11 PM
Thank you so much, I really appreciate the amazing customer service you have provided! I have made sure to recommend you to several friends and I will continue to do so. Thanks again
Jeff Orr04/12/2010, 04:00 PM
Quick shipping and great product! Very very happy with the service.
Jeff Orr04/09/2010, 10:21 AM
ordered my first hookah from here Tuesday got it today is great the videos on this site really helped was real easy to setup and i love it already the tobacco and all the gifts you get makes it even better
Ryan B04/01/2010, 11:50 AM
The hookah I ordered (Genie Bubble Modern Hookah Pipe 13) is of excellent quality. The customer service I have received with HookahHub is top notch. I will be ordering from here again.
Adam C.03/29/2010, 05:22 PM
Thank you so much! You guys are great! The shipping was quick and the service is faboulous. Thank you so much....I greatly appreciate this from you guys. I will definitely recommend this to my friends and family because they all love the hookahs :)
Leila03/16/2010, 11:48 AM
Ordered a Mini Zen 10" Hookah, received it 2 days later exactly. I was very surprised to see that it came with a traveling bag, a bunch of free shisha, bag of coals, a vortex bowl, and just an outright nice quality hookah. All of my friends were amazed when I told them that I only spent $25 on everything excluding shipping. All of my expectations were met, thank you Hookah Hub!
Brad O03/13/2010, 10:33 AM
wow nice hookah and nice freebees super fast shipping great seller
bob belli03/10/2010, 11:09 AM
Awesome! The staff was very nice about fixing my address error on my part and I received my 1st hookah in 2 days! Totally worth the price and the extra goodies added by the staff was a nice surprise! I was so glad to get a Vortex Bowl on this very basic hookah which I wasn't expecting. I will definitely shop here for all of my hookah needs!
Reh03/06/2010, 10:31 AM
I'm at a loss for words!! The hookah came within days of me ordering it and I'm in Canada!! I was soo amazed. They solved an issue I had the next day and everything is now a okay. I can't believe they are so nice and quick about everything!! I definitely recommend Hookah Hub. I will be buying here in the future!! Thankss!!
Alyssa03/05/2010, 01:20 PM
WOW! the shipping from Hookah Hub is SUPER FAST! i order my girlfriend the zen 10' hookah with all the goodies for a birthday present with standard shipping on the 25th,, today the 27th it just arrived at my door on a saturday! wow i am very impressed! after reviewing the quality of everything that came im very very impressed,, and jealous lol,, im planing on ordering me one asap! Hookah Hub ROCKS!
Matthew Brannan02/27/2010, 12:24 PM
Wow! Everything a first time hookah buyer could only imagine. Biggest Selection of supplies, awesome customer service, and the best prices on the planet. Not to mention shipping was super fast! Definitely a long term customer!
Thanks for such a great experience=]
Trevor02/11/2010, 07:04 AM
I am much more than satisfied with the shipment and product. The free starter kit that comes with is such a great addition and at SUCH an amazing price! Thanks!
Brooke Sosa02/10/2010, 02:44 PM
My first order and my first hookah, both were great everything from the shipping to the carrying bag it comes in were great
Seamus O'Connor01/23/2010, 01:13 PM
Great prices and OUTSTANDING customer satisfaction. I will be buying all my hookah products from here. I give this place an A++++++++++
Jake B.01/21/2010, 08:04 PM
Can I rate beyond excellent?? What amazing prices and quick turn around. I have been hookah-less for 3 years now. I have been shopping for weeks. Thank God I stumbled across you guys. Best deals ANYWHERE!!! Ordered on Thursday. Got it on Saturday morning. Hookah Hub has made my weekend.!! I LOVE YOU GUYS!! I will use you for all my purchases. I can buy tobacco right down the street but I wont since I love you guys. THANK YOU SO MUCH!!!
Brandon Shore11/21/2009, 02:15 PM
I ordered my first Hookah 2 days ago and I just got it today. Amazing quality. Amazing ship and delivery time. I give this place 5 Stars! You're doin it right!