"From now on, I will buy all hookah related products exclusively from these guys. I bought 2 hookahs. I needed 2 day delivery. When they did not arrive on time, not only did they refund my money, they gave me the hookahs for FREE! CUSTOMER SERVICE CANNOT GET ANY BETTER THAN THAT..."
"Ordered my hookah last week and it got here FAST. It came with more stuff than what I thought I was going to get I am very pleased with my purchase and the way Hookah Hub does business. I will be back to get all my hookah needs. Thanks to the people at Hookah Hub for making my day. It was a VERY SMOOTH transaction. Thanks guys."
– Spencer Wilson
"I placed an order the other day and decided that I had selected the wrong shipping option and that I would like to upgrade to a larger hookah. The customer service dept was wonderful. I was told my package was already processed and ready to go... but not only did they respond to my request in under an hour but they waived my cancellation charge, and let me re-order what I wanted. Most companies would have told me I was outta luck and would have made me receive and then return the package at my own expense. Now I eagerly await my package!"
" Incredible customer service! I've ordered tobacco online many of times but this companies customer service and prices can't be beat!
Everything that was wrong with my order (only shipping) was my error, instead of upgrading to usps i selected the basic ups. I tried to rectify this, i wanted better shipping so i was going to pay for better shipping. Well customer service bumped me up for nothing, thats a $10 difference i believe.
My only mistake is that i didn't buy a hookah from them, i purchased from a different company, that charged me almost 3 times the price.
I can't wait till my order arrives, Hookahhub shopper for life."
– Lanny Gilbertson
"The hookah I bought is for my boyfriend for Christmas, and all I have to say is WOW! It exceeded my expectations, the shipping was fast, and I LOVE the oodles of free stuff that comes with the purchase! I definitely recommend buying from them, and I will purchase from here in the future."
"I got my hookah in the mail in three days, however the base was broken! I called HookahHub and they sent me a new one in 2 days! This company is greatt!!"
– Seth V
"Ordered from Canada and got the package in one week (without a hitch) which I was quite pleased about. They also threw in a bunch of free samples which I wasn't expecting at all so thanks! It is unfortunate to have to pay a fair bit for shipping, but like they say on their site, it still works out to be much cheaper than buying shisha here. I will definitely be ordering from you guys again!"
– Steve H
"The hooka i ordered was perfect, it was shipped well protected even came with a pretty sweet carrying bag, tongs and mouth piece tips which i didnt know were comming with. Also got all my flavors of tobacco 10 ordered and they included the october special extra 6 flavors and didnt repeat the flavors for a nice variety! A+ company to order your hookah from. Box was descrete too so my girlfriend didnt know what it was i got for her!"
"It is better than the picture. The flavors are great. The first one I tried was grahm crackers. The entire house actually smells like them."
"Should be a higher rating than Excellent!
When there was an error in my order, they upgraded my shipping got my order the very next day! It was wonderful and the products are high quality, will definitely be a frequent customer!"