"When there was an error on my order, customer support took care of it right away. There no 1 priority is customer satisfaction. Thanks"
"Although I've smoked from a hookah before, I've never set up one before. Thanks to Hookah Hub, I was able to set up my hookah the very moment it showed up at my door. The instructions and links on the website gave me all the information I need to carry on with my hookah lifestyle.My Catalyst Hookah and everything that came with it are absolutely perfect. I'll be using it for as long as I possibly can."
– Nikolas Huston
"at first they had trouble with my order but the guest service was amazing they went above and beyond to fixed my order and through in a few extra things for my trouble and then over night it to me. when i got it it was perfect everything wrapped very nice and the products were amazing i give hookah hub 5 stars and 2 thumbs up. very impressed and will be a regular shopper... thanks guys and i definitely recommend them to new buyers..."
– fredrick greene
"i got my hookah very fast. the product was of great quality. the only down side was that the stem had broken in shipping. i notified them and the mailed me a new stem free of charge!!! there costomer service is sooo great! there product is great. awsome awsome. buyting everything i need from them"
– Cameron Blanke
"Just got my hookah today am i'm very pleased with everything I got. Thanks for the 6 free samples too! You went above and beyond my expectations."
– soni diaz
"On my first order I messed up and picked the worng shipping. I phoned their customer service and they were very very helpfull. They did what they needed to do and they are full of advice."
– Justin A
"Just got my medium hookah; thrilled with quality of hookah and included accessories, especially the bag."
– Scott Holman
"I ordered on monday and got it on friday i love the service the chai shisha is the best and also the margarita im definetly ordering from this site again"
"Ordered my hookah a month ago and it was fine until a week ago. The Part where the hose went into was really loose in the stem. I emailed the company and they Fedexed me a new part at no extra cost to me. Awesome customer service. Thanks!"
– Austin H
"When I made a mistake, their customer support worked promptly to help me fix it."